Loyalty Program

Loyalty points : how does it work?

- Earn 10 points for every franc spent. Convert 100 points at checkout for a 1 franc discount coupon, giving you an extra 10% off on all products.

- In the old store, loyalty points were redeemed using a slider bar at checkout. In the new store, points are still flexibly redeemable, but as a coupon code that needs to be applied during checkout.

Quick Guide : how to redeem loyalty points

Fred reward program guide

Login or Create and account

Create an account before shopping for easier access to loyalty points. Upon signing up, you will earn 1000 points. (e.g Fr.10)

Fred reward program guide

View shopping Cart page

Once your order is finalised, go to “View Cart” and click on the black "rewards" toggle located at the bottom right corner

Fred reward program guide

Reward Toggles

Click on "Ways to redeem" to use your loyalty points.

Fred reward program guide

Select number of points to use

Select the number of points you want to redeem using the slider, then click on “Redeem."

Fred reward program guide

A coupon code is generated

The shop provides a discount code based on the total loyalty points you have redeemed for your order.

Fred reward program guide

Check Out validation page

Please ensure that the discount has been applied to your order correctly.

Fred reward Program

That's it!

Feel free to contact us at any time if you encounter any issues.

IMPORTANT : you cannot use your loyalty points on our Flash Deals or testing packs. SAVE THEM FOR LATER!!